Summer weather in the southeast can be very unpredictable. Our team monitors weather patterns on a daily basis, striving to ensure the availability of your beach gear between the hours of 10:00 AM and 8:00 PM. However, it is important to note that adverse weather conditions have the potential to curtail operational hours or disrupt our services.
The safety and well-being of our valued customers and dedicated employees are of paramount importance to us. Therefore, in the event of severe weather phenomena such as lightning or strong winds, it may become necessary to suspend our services temporarily. Rest assured, we will promptly communicate any impact on our services due to inclement weather, keeping you well-informed.
Should severe weather conditions persist and prevent the provision of services for more than two consecutive days during your rental week, we are committed to working closely with you to address the matter appropriately, which may involve facilitating a refund. We extend the same considerations for any complications arising during daily rentals, as we believe in maintaining fairness and transparency with our esteemed clientele.
Please feel free to reach out to us for further discussion or clarification regarding any rental complications caused by weather conditions.